We offer ground or express shipping for our customers. For ground shipping we use UPS or the United States Postal Service depending on content and location. Most packages ground shipped arrive in 3-5 business days from the order date. For express we ship FedEx Overnight Delivery Services which usually takes 1-2 business days from the order date.
On occasion, Chesapeake Bay Outfitters will offer free shipping promotions to our customers. You can initiate this on our website or through exclusive email offers. To make sure you receive these offers, be sure you’re included on our notification list where you can receive the latest news and updates from Chesapeake Bay Outfitters.
RETURNS AND EXCHANGES
A pre-paid return label is included in every order along with a return form. Please complete return form and use the enclosed return label to send back your item for free.
Items should be returned new, unworn and with all original tags and labels still attached. In addition, shoes should be returned in their original, undamaged shoe box. We may refuse to accept returns which are not in the above specified conditions. Returns and exchanges will only be accepted within 30 days of the purchase date.
ALL SALE ITEMS ARE FINAL SALE AND NON-REFUNDABLE
Please feel free to contact us anytime: By email: firstname.lastname@example.org By phone: 410-745-3107